Frequently Asked Questions

Need help with something? Here are our most frequently asked questions.

General FAQs

Everything you need to know about the Dawn India and how we work. Can’t find an answer? Connect to our expert.

Customs Broking

What documents are required for customs clearance?

Common documents include commercial invoices, packing lists, bills of lading, and import/export licenses​​.

Yes, we provide assistance with import licenses, BIS certificates, WPC certificates, and all necessary compliance documents.

Yes, we assist in obtaining NOCs from Participating Government Agencies (PGAs) such as the Drug Controller, Animal Quarantine, and FSSAI.

Yes, we provide transportation facilities from the port to the importer’s warehouse.

Absolutely, we help prepare and manage documentation for export transactions.

Yes, we help with the accurate classification of goods and calculating applicable duties based on the imported commodities.

Freight Forwarding FAQs

We provide air, sea, and road transport solutions tailored to meet client needs.

Yes, we assist with freight bookings for both air and ocean transportation.

We handle customs, documentation, and compliance for cross-border logistics to ensure seamless operations.

Yes, we manage end-to-end solutions, including pickup and delivery.

Yes, we specialize in combining different modes of transport (air, sea, and road) to optimize cost and transit times.

Warehousing FAQs

We offer both bonded and non-bonded warehousing facilities to meet diverse client needs.

Yes, our 100,000+ sq. ft. facility has ample racked and floor storage available.

Yes, we have temperature-controlled zones for -25°C, 2-8°C, and 15-25°C to cater to sensitive goods.

We provide automated and manual labeling services according to the Legal Metrology Act.

Cold Chain Management FAQs

We serve healthcare, pharmaceuticals, FMCG, and agricultural sectors requiring temperature-controlled logistics.

We use temperature-controlled zones, real-time sensors, and backup power systems to ensure product integrity.

We adhere to ISO standards and GDP (Good Distribution Practices) for our cold chain solutions.

Yes, our facilities are equipped to handle products at various temperature ranges, including frozen and chilled.

Yes, we provide custom solutions to ensure safe storage and transit of cold chain products.

Value Added Services (VAS) FAQs

Our VAS offerings include bundling, kitting, labeling, blistering, shrink-wrapping, artwork management, and label printing.

Yes, we follow the Legal Metrology Act to ensure all labeling meets regulatory requirements.

Yes, we have advanced automation machines for efficient and accurate labeling.

Absolutely, our bundling, kitting, and shrink-wrapping solutions are designed to support promotional campaigns effectively.

Yes, we provide tailored repacking services to meet client-specific requirements.

Sustainability Initiatives FAQs

We focus on energy-efficient operations, waste reduction, and the use of solar-powered infrastructure in our warehouses.

We support goals such as Quality Education, Gender Equality, and Economic Growth through various initiatives.

Connect with our Expert for Transformative Success!

Connect with our Expert for Transformative Success!